Premium, bespoke service that combines efficiency, care, & growth

Your practice, perfected. Utmost professionalism and attention to detail, from patient care to network growth.

More Than Support - We’re Your Growth Engine

At Inicio Medical, we don’t just assist your practice; we empower it. We integrate seamlessly and become your dedicated team, bringing expertise, efficiency, and business acumen to streamline operations and drive success.

We blend high-level business strategy with impeccable administrative support, ensuring your private practice isn’t just surviving – it’s thriving.

What Makes Us Different?

Why Top Consultants Choose Inicio Medical

Elite Expertise

Proven systems designed for private practice success, tailored to your unique needs.

Total Reliability

A dedicated, proactive team that supports your practice like their own.

Seamless Continuity

No staff turnover disruptions; just uninterrupted support from your own team

Strategic Consultancy

Insights from millions of patient interactions and the best in private healthcare.

Results-Driven Growth

We create strategies that expand your practice effortlessly.

inicio medical team of virtual secretaries uk

Your Dedicated Secretary: A Game-Changer

inicio medical team of virtual secretaries uk

Imagine a right-hand assistant who:

With us, you’ll never feel alone in private practice—because we’ve got your back.

Bringing Your Vision to Life

We take care of the operational complexities so you can focus on what matters most. When you partner with us, we help you:

As you scroll, watch our real-time impact numbers count up—showing the difference we make for practices like yours!

As you scroll, watch our real-time impact numbers count up—showing the difference we make for practices like yours!

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Experience That Speaks for Itself

We have hands-on experience with all major hospitals and private healthcare systems. That means:

Whether you’re overwhelmed or scaling rapidly – we’ve got it covered.

The Impact of Working With Us

Private practice should be a place where consultants thrive, not struggle with admin management. We bridge the gap between efficiency and growth, allowing you to focus on patient care while we manage the rest.

When the backend of your practice runs seamlessly, your energy and passion stay where they belong – with your patients.

The Gold Standard: A Brand of Excellence 100%

Our Reviews

John
Hospital Director
Exceptional Care and Life-Changing Results with Mr. Panteliadis My journey with Mr. Panteliadis began after 2 years of persistent back, hip, and leg pain. Prior to consulting him, I had undergone multiple rounds of physiotherapy and steroid injections with only temporary relief before my symptoms worsened again. Upon meeting Mr. Panteliadis, he promptly ordered an MRI and quickly diagnosed a disc extrusion at my L4-L5 vertebrae. Initially, he recommended a conservative approach with a caudal spinal injection to potentially avoid surgery. The injection procedure was remarkably smooth and completely painless under his care. When my pain unfortunately persisted, Mr. Panteliadis discussed surgical options with me, and I decided to proceed with a discectomy. On March 17th, I underwent surgery with Mr. Panteliadis at London Bridge Hospital. The entire experience was exceptionally smooth, painless, and conducted with the highest professional standards. Now, just three days post-surgery, I am finally pain-free for the first time in years—a relief that is difficult to put into words. Mr. Panteliadis stands out as one of the finest surgeons I have ever encountered. He quickly understands his patients' needs, demonstrates genuine kindness, and focuses on achieving results. His accessibility has been remarkable—whenever I needed him, I could reach him through his office, and he never hesitated to thoroughly answer all my questions (even though I asked so many questions). I believe I've found a lifelong doctor for myself and my family, and I can recommend him without any reservation. I am profoundly grateful and fortunate to have had the opportunity to be under Mr. Panteliadis's care. I also must extend special thanks to Ms. Eleni from Mr. Panteliadis's office, whose exceptional assistance and support were invaluable throughout my treatment journey. Her professionalism and kindness made the administrative aspects of my care seamless and reassuring.
John
Hospital Director
Dr’ administrative team was equally remarkable. From meticulously scheduling appointments to handling paperwork and insurance company mistakes, they were always prompt, efficient, and incredibly caring. They made the entire process seamless, allowing me to focus solely on my recovery without stress.
John
Hospital Director
Dr’ administrative team was equally remarkable. From meticulously scheduling appointments to handling paperwork and insurance company mistakes, they were always prompt, efficient, and incredibly caring. They made the entire process seamless, allowing me to focus solely on my recovery without stress.
John
Hospital Director
Dr’ administrative team was equally remarkable. From meticulously scheduling appointments to handling paperwork and insurance company mistakes, they were always prompt, efficient, and incredibly caring. They made the entire process seamless, allowing me to focus solely on my recovery without stress.
John
Hospital Director
Dr’ administrative team was equally remarkable. From meticulously scheduling appointments to handling paperwork and insurance company mistakes, they were always prompt, efficient, and incredibly caring. They made the entire process seamless, allowing me to focus solely on my recovery without stress.
John
Hospital Director
Dr’ administrative team was equally remarkable. From meticulously scheduling appointments to handling paperwork and insurance company mistakes, they were always prompt, efficient, and incredibly caring. They made the entire process seamless, allowing me to focus solely on my recovery without stress.
John
Hospital Director
Dr’ administrative team was equally remarkable. From meticulously scheduling appointments to handling paperwork and insurance company mistakes, they were always prompt, efficient, and incredibly caring. They made the entire process seamless, allowing me to focus solely on my recovery without stress.
John
Hospital Director
Dr’ administrative team was equally remarkable. From meticulously scheduling appointments to handling paperwork and insurance company mistakes, they were always prompt, efficient, and incredibly caring. They made the entire process seamless, allowing me to focus solely on my recovery without stress.

Meet Our Team

Leadership & Strategy

Andreea Gruia

Director - Empowering Growth, Inspiring Success

Andreea

I believe that when passion meets determination, anything is possible. My greatest goal is to create an environment where our team and consultants feel truly supported, inspired, and empowered to reach their full potential. At Inicio Medical, growth isn’t just about professional achievements—it’s about building confidence, fostering collaboration, and unlocking new possibilities every day. Seeing our people thrive is what drives me, and I’m committed to making our journey together both meaningful and fulfilling.

Machi Panteliadou

Chief Financial Officer - Balancing Strategy, Growth & Team Success

Machi

I am a firm believer in consistency and adaptability. My goal is to find the balance between both, enhancing the experience of our company’s clients and employees. Although it’s not always easy, my role involves supporting and motivating all teams to reach their full potential while ensuring targets are met. By doing so, we provide the best possible service to our consultants and their patients.

Eleni Misailidou

Team Leader - Leading with Organisation, Positivity & Passion

Eleni

I lead a dedicated team focused on delivering seamless support to our consultants and patients. My role is to keep everything organised and efficient while maintaining a positive and supportive atmosphere. Striving for full potential is important to me—whether it’s enhancing patient experiences, optimising consultants’ practices, or fostering the growth of my team. I believe in creating an environment where everyone is happy and enjoys working together, and I’m proud to say we’ve achieved that here.

Jenny Kalisperati

Team Leader - Driving Efficiency & Excellence in Patient Care

Jenny

I ensure the efficiency and constant evolution of our practices while providing direct support to our consultants and patients. From organising daily tasks to scheduling future projects, I focus on creating a smooth and caring patient experience. Leading a professional, skilled, and passionate team, my goal is to maintain a high standard of care where patients, consultants, and staff feel fully supported and valued.
Medical Administration & Patient Support

Guilia Falcone

Medical Administrative Assistant - Bringing Warmth & Dedication to Patient Care

Guilia

It’s not about what’s waiting on the other side, it’s the climb." The best experiences often come when you least expect them. Working at Inicio has pushed me in ways I never imagined, allowing me to grow and showcase parts of myself I never thought I would. From booking appointments with a friendly chat to responding to emails over a warm cup of coffee, every moment is meaningful. Meetings with our consultants, engaging with patients—it’s all part of something bigger. When there’s joy in work, there’s passion in what we do. And for that, I’m truly grateful.

Sharon Porcino

Billing & Debt Collection Specialist & Medical Administrative Assistant - A Transformative Journey in Healthcare

Sharon

Working at Inicio Medical has been one of the most transformative experiences of my career. It’s more than booking appointments and completing tasks—it’s about growth, self-discovery, and embracing challenges that bring fulfillment. Inicio Medical has been a rebirth for me as a person, a woman, and a professional—a new beginning I’ll always cherish. Helping patients every day is a blessing I’ll never take for granted. "John 13:34"

Marija Kuracenko

Medical Administrative Assistant - Passionate About Patient Care & Teamwork

Marija

Working at Inicio has been a wonderful experience! I’m inspired every day by my team, who motivate me to give my best and deliver excellent care to our patients

Rumen Gjorgjievski

Medical Administrative Assistant - Delivering a Seamless Patient Experience with Precision & Care

Rumen

Working at Inicio is a wonderful developing experience where I got the opportunity to truly make a difference and provide the care patients deserve. My biggest goals are to ensure an understanding and smooth experience to all our patients. Through my team’s help, I was able to develop the skills necessary to make quick decisions and juggle multiple tasks at a time. I believe that as long as we work as a team that there is no challenge that we can excel at!

Olesia Koroteeva

Medical Administrative Assistant - Ensuring Organisation & Efficiency in Healthcare Management

Olesia

As a medical secretary at Inicio, I thrive in a friendly and inspiring environment where teamwork and efficiency go hand in hand. I enjoy the organisational and management aspects of my role, ensuring that schedules run smoothly and everything is in place to support both our team and clients. Being part of a company that values professionalism and care makes my work fulfilling, and I am happy to contribute to a well-structured and welcoming workplace.

Frenk Arantza

Medical Administrative Assistant - Bringing Order & Efficiency to a Fast-Paced Practice

Frenk

I thrive in a dynamic environment where every day brings new challenges and opportunities. Managing one of our busiest practices means handling constant changes, organising complex treatment plans, and ensuring everything runs smoothly for both the consultant, patients and the hospitals. When we first took over, the practice was at a turning point with fast potential for growth. Through structure, organisation, and a proactive approach, we transformed it into a well-controlled and efficient operation. Seeing the practice grow and being part of a system that helps so many patients is incredibly rewarding.
Finance & Billing

Aouatif Faiz

Billing & Debt Collector - Ensuring Accuracy & Accountability in Financial Operations

Aouatif Faiz

My name is Aouatif Faiz, and I work in the Financial Department at Iniciomedical Consulting Firm. Being part of this company has been a great experience for me. It’s not just about the professional skills I’ve gained, but also how much I’ve grown personally. The team-oriented and dynamic culture here has offered me so many opportunities to learn and develop. I’m grateful for the experiences I’ve had and excited to keep contributing to the company’s success as we move forward.

Machi Panteliadou

Chief Financial Officer - Balancing Strategy, Growth & Team Success

Machi

I am a firm believer in consistency and adaptability. My goal is to find the balance between both, enhancing the experience of our company’s clients and employees. Although it’s not always easy, my role involves supporting and motivating all teams to reach their full potential while ensuring targets are met. By doing so, we provide the best possible service to our consultants and their patients.

Free Private Practice Review: Unlock Your Practice's Full Potential

🎯 30-Minute Private Practice Review – At no cost! We’ll analyse what’s working, identify areas for improvement, and discuss strategies to elevate your practice.

✅ Personalised insights tailored to your needs

✅ Actionable strategies for growth and efficiency

✅ Expert guidance from industry leaders 📅 Availability: Monday–Saturday, 7 AM – 9 PM